The management here have no care in the world and should be ashamed. I would never return here after the way we were treated on Saturday. I have held a membership for many years with genting so i am no stranger here altho this was the first time visiting their Brighton site in about a year. I have since made a formal complaint due to believing that he (the manager) discriminated against my group, being unable to provide a reason for refusing us entry. The manager of this site was very rude and was incapable of conversation whilst talking over me. Posters outside of the venue were welcoming and advertised friends and family, no limit to number in group etc yet I was told by the MANAGER of the casino that only 1 person was aloud to come in and no groups aloud. Now I know a lot of people get turned away from establishments such as these often but really there was no reason whatsoever. I visited with family in law on Saturday evening and my party were refused entry for no good reason.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |